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Home > Best Rate Guarantee

Best Rate Guarantee

Searching For The Best Rates?
 
The Maduro Rate Guarantee:

Maduro Dive Fanta-Seas, the innovative leader for dive & adventure travel, is adding one more reason to turn to us first for all your specialty travel needs: Maduro will match or beat any dive and/or adventure travel package price.

It works like this: Make a reservation and deposit with Maduro. Then, we'll give you the next 24 hours to look high and low for a better rate. You can look anywhere. If, in those 24 hours, you happen to find a lower rate for the exact package, hotel, room, etc., in writing, submit it to Maduro immediately. If the lower rate you found qualifies, we will match the lower rate or beat it.

Our guarantee is good on all resorts, liveaboards, dive and adventure tour operators, that we commonly sell as listed on our website and subject to the following terms and conditions:

1.  Reservations must be made directly with Maduro Travel.
 
2.  The guarantee does not apply to the following rate types:
    
  Rates that are not publicly available, such as negotiated group rates
    
  Discount rates offered only to members, groups or individuals of a
         membership organization
    
  Rates negotiated for stays extending beyond 14 nights
    
 Rates that are available on auction websites
    
  Rates available on websites, such as Priceline and Hotwire, that do not   
        disclose the hotel brand until the reservation is completed
 
3.  The same cancellation and advance purchase policies must apply.
 
4.  The Comparison Rate must be reservable by the general public and be  
     verifiable.
 
5.  Maduro will verify the Comparison Rate and determine its validity within  
     several business days.
 
6.  Rate Comparison will be made on exact package items and dates. The
     Comparison Rate must still be available at the time Maduro validates the
     claim. Rate disparities solely attributable to fluctuations and/or differences in
     currency exchange rates are excluded from the guarantee.
 
7.  Void where prohibited by law. Maduro reserves the right to modify or cancel
     the guarantee at any time without prior notice.

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