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Home > Testimonials


Maduro Travel and Sausan is the best. Thank you for a great trip and thanks Sausan for checking up on our group traveling back home into a different world than when we left it. God bless you all.

~Shelley Enger


I want to thank you for all your assistance in helping to plan our trip to Bonaire. We had a great time. Thanks again for all your help.

~Bonnie Epner

Hi Sausan,

Yes we made the trip back to Reno Safe and sound. Everything went well all the way. Everything was no doubt very chaotic the system was down. 

We really do appreciate what you did for us to get us out of the country. You are the very best my dear excellent.

~David Pincolini


Thanks so much for staying on top of this horrible life changing pandemic. I appreciate your following up and caring the ball as usual. You are the best, and of course that is what creates loyalty.

  Ocean Sands Scuba

Hi Joe!

Fiji was wonderful! Lots of surprise including a bottle of champagne and a birthday cake! (Did you tell them it was my birthday?) Oh and our room with the private pool was the best we ever have had! Thank you again for helping us!

~Carolyn Wisler

Hey Lori,

Just got back from my first live aboard experience on the Caribbean Explorer II and I have to say it was an amazing trip. Most importantly, the diving was excellent!

Looking forward to another trip in the future!

~Doug Smart

Hi Lori,

We had  phenomenal time with the resort and diving! Thank you again for all your help!

~Grace Warmann
  MSU Scuba Club, President

Hi Joe,

Our trip to Cocoview was great, thanks for your help setting it up. The resort worked great for us, the people were great, the food was good, the diving was nice and lots of it - we had over 24 hours underwater the week we were there.

  Jim McAlpine

Hi Sausan,

Great trip to Grand Caymans. The hotel and staff were great.

Probably will call to set up a trip in October. Was a really good trip overall.

~John and Kaiju Roush

Hi Debra,

We had the BEST time in Bonaire.

Your service was excellent and very much appreciated. I can understand completely why Maduro has such a good reputation as you certainly deserve high praise. I've already been on Trip Advisor with high marks for the resort.

~Thank you,
  Cindy Harris

"Joe" Ramirez at Maduro Dive helped us again and provided the best service anyone could ask for or except. Joe is very knowledgeable and focused on supporting the customer with the best care. I can't wait to work with him again.

~J. Hurtado


Trip was awesome thanks. Call me about the Israel trip.

~Robert Ruehlman

Thank you for such an amazing trip! It was everything and more! We will be back!

~Kara and Bob Turner

Hi Sausan,

Thank you fora ll your help with the trip, It was excellent. I have posed a bunch of pictures on my Facebook page which you can view. A very nice diving vacation. I'll be back. Thanks again!

~Stephen Roth

Our family of 6 had a wonderful vacation. The rooms were great and the service was terrific. The included meal plan was convenient. Diving was incredible. Many thanks to Sausan at Maduro Dive Travel for everything!

~A. Medford

Joe you did an excellent job it was a perfect trip!

~Michael Beard

Hi Debra,

Hope you are having a great holiday season! We loved the resort, very nice accommodations, delicious food and staff is super friendly. We are starting to think about our next trip and maybe get a small group together.

Thanks and Happy New Year to you!

~Natasha & Matt Porter

Love Maduro Travel and Rita. Will be back again!

~Kathy Gibson

Hi Joe,

The resort was simply excellent. Great job. Thanks for your help with the reservations and working with our group.


Joe Ramirez from Maduro Dive assisted me with planning my dive vacation - and I don't think it could have been more perfect. "Never before have I had such a carefree and personalized dive itinerary on a trip." 

Thank you, Joe, for making this such an easy trip to plan, coordinate and experience.

~Mike Finocchio

Good morning, Yehudi!

Everything went well with our group trip. The best complement which was expressed by everyone is that they would love to go back. 

And then there is next year's trip to be discussed. Any other great specials that we should consider?

Life is GREAT!

~Kathy & Jim Jackson

Outstanding! The resort was beautiful, food delicious and the diving was extraordinary. Thanks so much to Debra Nielsen for this recommendation.

~ C. Manning

Hola Joe,

We were very pleased with Captain Don's. The room was spacious, comfortable, and had a wonderful view, which was very peaceful. We definitely will return!

~Sheila Leiss

Maduro did a great job of putting together just the right package for me. Bonaire si always just a bit more of a hassle to arrange due to truck rental piece but Maduro handled it all. They made it so much easier to just commit to the trip and let them put it all together. I am definitely using Maduro from here on out!

~Joe Wrona

Good morning, Yehudi!

Just wanted to let you know that everything went well on the trip. The diving was great. The resort was VERY nice and the food was most excellent. No problems with the flights or transfers.

Thanks! I know the airlines gave you a hard time and sometimes it was difficult getting responses from the resort but it all worked out well in the end. Life is GREAT!

~Kathy & Jim Jackson

Hi Debra,

Hope all is well with you. The Matangi Resort was fabulous and then some. Diving was awesome. Thanks so much for suggesting the resort.

We may want to dive Grand Cayman or one of the smaller islands late summer.

~Cindy Manning


Just a quick note to send a BIG THANKS, the Compass Point was worth every penny. My two girls enjoyed it as about the best I've seen.

~Dr. John Thomas

Hi Sausan,

Just wanted to say Thank You again, we had a great week! Everything went off without a hitch, the flights, the diving, the resort, the weather, it was all Perfect!

Thanks again for all your help. I'll take a couple weekend to "unwind" here and then start looking around for something for next year. Let me know if there are any specials that I should take a look at.

~Norma Carey

Hi Sausan.

Everything worked great for the flights down. The layover worked out perfect. Beautiful weather, great dives in the morning. Thanks for all you do for our group! You're the best!

~Norma Carey

Hi Roxanne,

Thanks for another perfectly organized trip for us to Bonaire. All arrangements were flawless--as usual. Room 2005 at Captain Don's is the perfect bungalow for us. Thanks for helping to make this another great trip!

~Bill Morris & Harry Parisi

Hi Roxanne,

Safely home from another great trip booked through you. Looking ahead to the next one. Thanks and have a great day!

~Keith Gill


Thank you so much for the great diving experience!

~Kathie S.

Also have to give a great big thanks to Lori at Maduro Travel. She made planning this trip tootally painless and gave me really great tips to make the most of my time there!

~Chris Bowser

Hi Rita,

Bonaire as awesome as always. We may come back in the spring, we'll see.

~Thank you,
   Irina Z.

Hi Roxanne,

Just wanted to let you know how much I absolutely love this dive resort. Also, I met your client Lester from Arizona. You picked a great place for me. Thanks again!

~Kathie S.

Hi Lori,

The trip was OUTSTANDING! Many thanks for all your assistance!

~Tom M.

Must say, it was a pleasure dealing with Rita on setting up this trip from start to finish. Communication, prompt reposes to inquires and attention to detail was absolutely great. I can honestly say, zero issues from start to finish setting this trip up. In addition, when personal reasons of my own came up to modify everything that was already set, Rita went out of her way to ensure everything that I needed to change last minute (my issues, not Maduro issues) where addressed in a timely fashion and I couldn't be happier with the results, again not one issue with my last minute modifications, which frankly they didn't have to accommodate based on the timing of my request, but still handled all my last minute issues without fail. I am one truly happy customer and will use Maduro in the future for all my travel / diving needs. Again, a BIG thanks to setting up my vacation and the results were fantastic!!! Thank you again!!!

~Harold Normile


Trip went off without issues...vouchers, cabs, check-in/out, room we wanted, etc. We have about 1800 pics and 1500 videos. You were great in handling everything for us, especially when my grandson had to cancel. I recommended you already to a couple we dive with so hopefully some business your way. 

~Harold Normile

Maduro Dive was awesome in the planning and Roxanne is the greatest. We have been using her as trip planner for 6 years now.

~William McDonnell


We just got back from a week in St. Lucia. We will keep this resort in mind for our future travels and would love to spend more time there again.

Keep us in mind for next year's booking and any specials.

~Ted Faust


We had a great trip! Thanks for all you do for our groups. They all really enjoy Bonaire!

~Jim Carez
  Scuba WV

Hello All,

I just wanted to send you all at Maduro Dive a HUGE THANK YOU for all the pre-trip work you all did in making our week incredible! The property was beautiful and the service was superb. Thank you all again for all your hard work, it was definitely worth it for me and my entire group.

~Steve Van Holton
  Another New Advenutre

Howdy Roxanne,

Just wanted to thank you for setting up the dive trip and making the last minute accommodations. We had a great time!

~Thanks again,
  Dave McClurkin

Roxanne, as always you were great!

Putting up with us mainly me, I thank you for everything. Job well done :) :) I'll be calling again!

~Thanks again,
  Dixie Harrison


You did it again! Great trip.

~Alex Brylske

Thanks to Rita Fitzpatrick, our contact at Maduro, for organizing another wonderful trip!

~Carol Click

Hi Susan,

Thanks for your welcome. As usual we had a great time and are looking forward to new year. I will be calling you on our requested dates.

Have a nice day!

~David Pincolini

Joe Ramiriez at Maduro is a pleasure to work with!

~Pat Staley

Hi Rita,

Everyone in our group thoroughly enjoyed the trip. There were no complaints from any of the 14 of us!!!

Thanks again for all the coordination you did and Roger was great there too, the boat was perfect and so glad we spent the extra for it.

~John Woods

We had a great week in Bonaire! Thank you for your help in setting up the trip.

~Robert Tuten

Hi Joe,

I just wanted to drop a note to let you know that despite a rocky start, our dive vacation in Taveuni was great. 20-30 dolphins swam past the resort on morning at breakfast. Did you arrange all of that?

Thanks, Joe, for helping to arrange this trip and for being available when the chips were down.

~Patricia Staley

Hi Sausan,

Everything, staff, rooms, ground, food and especially the dive staff were wonderful. Thank you so much.

~Shelley Enger

We decided to go with Maduro because I was a little insecure about arranging travel half way around the world. I had a resort all picked out and Debra was able to give me an idea of other resorts on the island. Listening to what I prefer on vacation she gave me a suggestion that also saved me money. I followed it and was I glad. Upon returning from a wonderful vacation we missed a flight because of plane engine trouble and Fiji Air put us up in the the resort we originally were going to book with. Debra was soooooooo right in her recommendation for us. The other resort would have been fine but her recommendation was much better! Plus, you would think her job was done ... she booked us a wonderful vacation...but no. We contacted her not knowing how to go about getting back home from Fiji and she immediately booked us a new connecting flight to get us back home. When you are stranded in a remote area-this service is priceless! 

Thank you,Debra!

~Susan Wasson


The trip was as expected; We plan to do another trip maybe next year and are thinking about the Aggressor options on the Red Sea in Egypt. 

~Zo Orban

The real star is Roxanne of Maduro Travel. She is perfect again. No mistakes!

~Philip Clifton


Things went as expected. Thanks for getting us set up for yet another fantastic trip!

~Paul Dean

Hi Sausan,

I had a great time. Thanks for your help setting it up. That group was so fun to hang out with. Thanks again!

~Sean McGinnity

Hi Debra,

All went well at Buddy's. Six of us are considering a trip to Grand Cayman next. Can't wait to get your recommendations on which resort and packages to get for the group.

   Donis Horne

Hi Debra,

I hope you are well. Thank you for setting up another perfect dive vacation for us. Everything you arranged for us went very smoothly. Also, thank you for all the resort paperwork in advance. It is much nicer to fill it all out at home as opposed to the resort check in counter. We will be getting back in touch with you next Fall to schedule a 2020 Jan. / Feb. trip.

Again, thank you for another great trip.

~ Phil and Katherine Pearson

The wife and I wanted a little get-a way dive trip. Lori at Maduro Fanta Sea set everything up in a few days and off we went. Thank you!

~Skip Lyons

Regarding Maduro, Rita Fitzpatrick was incredible!!! Extremely helpful with all my questions, accommodated every change request and responded immediately to my every inquiry. Thank Rita, I'll book with you every trip!

~Mitch Johnson


It was terrific. Room, weather, food. Cheers and tanks.

~Andrew Silver

Hi Sausan,

Just wanted to thank you for all your help in getting Dive Trip 2019 organized. As has been the case for the past 15 years, you are always very responsive to questions and inquiries and always keep us in the loop regarding updates or changes. We never experience any "surprises", as you make sure we know in advance what to expect. That's on of the things I love the most is the open, timely, up-front communication. In addition, I welcome your advice and recommendations, they are always on point!

I'm sure our trip come October will be another awesome time!

~Norma Carey

Hi Sausan,

Just wanted to take a few minutes to thank you for the many trips you arranged for me and my groups. You always make sure we're informed and work hard to get us the best deals. Most of my customers only get to enjoy one div vacation each year, so it's really important that things are done just right. Cozumel in November was absolutely awesome. I'm looking forward to working with you on our next adventures to Grand Cayman and then Bonaire after that, My customers, Greg and I all appreciate the great service you provide.

Here's to many more vacations! Thanks again!

~Joyce from Port Divers

We had a glorious dive vacation, although the water was a bit cooler in January than it is in late June and early July. We will surely book again! Thank you for everything.

~Lois Lukens

Great trip, appreciated your assistance!

~Chris Raspante

Debra Nielson was great. She always answered my questions. We had 15 people on the boat and things went flawlessly. 

Thank you Debra!

~Amy Hagen

All the agents at Maduro Dive Fanta-Seas were amazing! Sausan Shalah was a miracle worker to pull it all together at the last minute, and give us an amazing family trip. We are forever fans of Maduro!

~Annie M.


Thank you for all your help with our trip! Everything turned out great and our family had a wonderful time in Bonaire. My kids think you are amazing to have pulled this all together for us for Christmas! And I agree!

Thank you for giving us a spectacular start to the New Year! We are forever fans of Maduro Dive Travel!!!

~Happy New Year,
  Annie Medford


For many years now you have set us up for the perfect dive and beach vacation for us. We are so fortunate that one day years ago we found you on-line. You are our go-to gal and friend. Maduro Dive Fanta-Seas, you have a gem in Roxanne.

  Len and Patty Nagel

Hello Joe! Thank you very much for your help. The trip was good overall. Thanks for your time and efforts. We will planning our next trip soon with you!!!

~Jason Stahi

Hi Debra,

Thanks for making our trip to Bonaire so wonderful. We enjoyed it so much, that we would like to return next spring...Looking forward to hearing from you.

~Many Thanks,
  Brian Lukes

Hi Joe, 

We are back home for the last three weeks. I just wanted to give you a quick email and tell you that we had an awesome time in the Cayman Islands. All together, we had a wonderful time in both places and enjoyed the time a lot. 

Thank you for your help with booking our trip. We really appreciate your assistance. I believe we will talk to you again, when we are planning our next dive trip.

~Thank you very much, Joe. 
   Petra and Jim Holm

Hi Sausan,

Trip was FANTASTIC! We had a GREAT TIME! Take care and thanks again for once again setting up an AWESOME trip!

~Norma Carey

This is our 4th trip. Now...where to go for our Spring Dive Trip? I'm sure Lori will have some suggestions :)

~Sean Jayson

We just returned from a wonderful vacation at Buddy Dive Bonaire. Debra Nielsen was our travel agent. She did a great job getting everything together for our trip.

The there was the return trip!!! Our itinerary was to fly from Bonaire to Curacao with a 4 hr layover for a flight to JFK. Well, our flight from Bonaire to Curacao was cancelled. We called Debra and she went to work. A virtual maestro at the keyboard, she worked with us throughout the day to work out a plan to get home. All worked well, Debra is Tops in our book.

   Dean and Amy Mintzer

I had a fund and relaxing trip. Captain Don's resort was clean, the food was delicious and the staff was very friendly and helpful. The truck rental with Budget was trouble.

~Terry Riggs

Hi Joe,

A review of our trip to Curacao. The quick answer: Would we go back? Absolutely! In fact we are talking of returning next Sept. and hope another great package from Maduro is available. Thanks for your work making our reservations.

~Larry Kus

Hi Rita,

In the slow season, my vacations feel more like vacations. Thank you again for putting it together so quickly and completely.

~Daniel Roth

Hello Joe,

Our Bonaire trip was indeed wonderful. We'll certainly be back soon.

~Robert Solomon

Maduro Travel does a great job of scheduling the trip.

~Jorge Lamadrid

The dive trip was fantastic. Perfect time of year to go as the sea was calm and warm and great visibility. Thank you for following up.

~Barbara Tempkins


I checked my diver records and my first dive trip with Maduro was to Capt. Don's in Oct. 2005. Great service then, great service now.

  Jeff Hahn


Thank you so much for you help!!! My only mistake was not staying longer. Please let me know if there are ever any special deals!!!

Thank You again.

~Bridget Thordarson

Hi Rita,

The return to Bonaire (six times now) was swell. Thanks again for handling all of our arrangements. You do a great job!

  Jeff Thomas


I will fill out a trip report and it will be excellent. Maduro and you have been great! Thanks again Joe!!!

~Dennis Munden

Hi Rita,

Might be coming back in October for our own trip. I did refer the H2ogres reunion to you; the group should be fun! We are all set for the H2ogre trip too. Take Care!

~Andrea Beedon

Hello Debra,

Thanks for asking how our trip went. The flights in and out of Atlanta to Bonaire went like clockwork, no issues at all. The AVIS truck rental at the airport was definitely the way to go. Skip the cattle car to the resort. We really enjoyed the snorkel and kayak mangrove tour. Diving was great. Already thinking about the dive trip with my sons next year!

~Warren Wood

Hi Sausan,

I got your nice email about the amazing cave rescue. I have done cave dive training, so appreciate the complexities!!!

Your reservations were all grand, and we talked of your wizardry :) Did your ears burn??? Thank you so VERY much for making the plans for us.

~Linda and Bob Pratt


Thanks again. Had a wonderful trip. All of this was in no small way due to your working with the Resort to arrange and rearrange that dates so I could use the trip since I was unable to use the original dates.

Hello Joe,

We greatly enjoyed our recent stay. It took us a little while upon our return home to adjust to not being able to dive everyday! The resort certainly has everything we needed and the staff was very friendly and helpful. Thank you again for your help in planning a great vacation!

~Stephanie Collett

This was our second trip to Bonarie using Maduro and I wouldn't have it any other way. Lori has been an excellent help with every step of the process and this is much appreciated. They ask and understand your needs which makes things right the first time and assist with any changes needed. Thank you, cannot wait for the next trip.

~Jonathan Maynard

Our trip was wonderful as well as the Sunset Wedding! Thank you so much Lori for helping us arrange everything.

~Joshua Ashworth


We had a great time, thank you so much you are awesome.

~Jonathan Maynard

Hi Debra,

Bonaire was beautiful. We were planning our next trip before we even left. The diving was amazing. So much to see and do. We took over 900 photos. We will be going back within the next 2 years and will be bring some friends along. I can't wait to go back.

Thank you for all your help and setting us up. I will be in touch soon to book our next trip.

~Elizabeth Wright


This year's dive and beach trip was just as wonderful as all the others you have set up for us - for really a lot of years now! You booked us the exact room we would have wanted (you know us well) and the flight schedule to get us there and back worked like clockwork...all perfect. Your professionalism and friendship mean a lot to us and we're hoping for many more years with you and Maduro. It was a good day for us when we found you. Rock on from Cleveland, Ohio!

~Len and Pat Nagel


We are still here in Bonaire and having a great time. Thank you for booking us!

~Bill Murray


Another great trip completed with another one already planned. Thanks for all your help!!! As always, you've been great!

~Len Beedon

This was our first time using Maduro Dive services. Debra Nielsen is THE ABSOLUTE BEST. She worked with our schedule and requests and came up with the prefect package. We would NOT have enjoyed Little Cayman so much hadn't it be for her. Very satisfied with the service. We're converts and will not use any other service for our dive trips.

~Karen Cabrera


Everything went great. Thanks for all your help.

~Michael Templeton

Dear Rita!

Our trip to the Maldives was just spectacular, thank you for all of your efforts in setting it up. Everything went flawlessly. From Air Emirates, Dubai (Platinum Heritage tours was exceptional), to Carpe Vita and Maalifushi. Again thank you so much. Not sure how we could ever top that but we can get to dreaming again.

~Maureen and Richard Porqueddu

Debra Neilson was terrific!

~Glenn and Margaret Tadlock


I wanted to give you a trip report. We had a great experience with the resort this time so just wanted to make sure I let you know.

Thanks for your help in putting this last-minute vacation together.

~Suzanne Stewart

A group of 14 (11 divers / 3 non-divers) spent a week at Presidente Intercontinental Resort and Spa and had an awesome time. Thanks to Maduro for compiling a competitive price for this package and hats off to Sausan!!!

~T. Hales


Your package with 3 bar drinks and resort credit was a nice compliment to a very well run resort.

~Craig and Jo Ann Smith

Hi Sausan!

We had a wonderful trip. Thanks for coordinating another wonderful scuba trip for us to Bonaire!

~Patricia E. Gale

I have been diving for 33 years and Sausan is the best agent I have ever had to deal with.



Our trip was great! The room, food and service was great and the resort is well maintained and very nice. We greatly appreciate you helping us plan this trip, the flights worked out great and really appreciate your work, I know flying in and out of Casper is a challenge. We'll reach out to you for our next trip and if anyone asks I'll send them your way!

~Shelly Applegate


We had a very pleasant time at Scuba Club Cozumel. The best part was the room. The "triple" room was spacious and had a large terrace that was the envy of most other guests. We enjoyed sunsets out there every night.

Thank you for all of your help in booking this.

~Linda Barnes


As a life time traveler and tour director with hundreds of fabulous trips under my belt, this trip was the best ever. Thank you Sausan for your tireless work and advise.

  Ocean Sands Scuba

Hi Debra,

We are back from Bonaire and had a wonderful time. Many a time while there I sent you mental thank-yous. The property had exactly what I wanted. The balcony looking over the ocean was perfect. 

I mostly sent you thanks when we were diving. The roads are pretty rough and you guided us to renting a truck. It was exactly what we needed. Anything less would not have gotten us around the island.

Everything went smoothly without a glitch. I have one more favor to ask of you. If you have a supervisor, can you please let them know how happy we were with your help!

Thanks for helping us with the arrangements for a great week!

~Mary Reinman

All the arrangements we made were fulfilled without an issue. I especially appreciate you getting us the one room with three beds.

~Jack Lund


Thanks again for all your help.

~Bob Amico

Excellent trip. Everything worked out here...I am already recommending Maduro Dive to others.

~George Crimmins

Hi Rita,

I thought I would send you directly my thoughts about our trip. We enjoyed our stay. Thank you again for all your help on this memorable trip.

~Ellie Frohlich


Keep up the good work. Talk to you next year.

~Lee Turner


We had a very nice stay. Room you worked to get us (beautiful views close to ocean) was just what we were looking for. Dive staff was relaxed, friendly and accommodating.

~Jeanne & Tom


I love the resort and I think the dive operation is possibly the finest I have ever seen in my many dive adventures. 

Hope you are doing well!

~Lester Washburn

Thanks, Debra!

We had a terrific vacation. We LOVED it and would be happy to go back again! Thanks for all your hard work on behalf of our vacation. Will contact you as soon as we know our holiday schedule for 2018.

~Scott Bobbitt, DMD, MAGD, DICOI


Thanks for checking up on me. We had a great trip. Thank you for the assistance setting everything up. It was a great value in our opinion.

~Scott Doran


It was wonderful! We had a great time and really loved our stay. Next year we are looking at going back for a least a week. We'll be sure to loop you in. We may also be booking something in Belize. 

Thanks again for all your help!

~Jesse Crabbe

Hi Joe!

Our week in St. Vincent was wonderful! Thank you for arranging the trip. We loved that it was so off the beaten path that pretty much no one we told in the US knew where it was we were going!

~Carolyn and Brian Wisler

Sausan is awesome! I was thinking that she does not work Saturdays so I reached out to you Milly. Sausan, Roxanne and previously Kim have always been a pleasure to work with.

I appreciate your help. Thank you for your help!

~Sherly Rainey

Just returned from an amazing 2 week stay at Captain Don's in Bonaire that Sausan arranged for us. It was a group trip with 18 people the first week and 16 people the second week. All in all a super trip. Thanks Sausan!

~Joyce Sorger


Just returned from Little Cayman and 10 days of diving. WONDERFUL! Thanks for putting this together for us. We'll be going back!

~Dyan Lee

Hi Debra,

Nice and I had a fabulous time at Captain Don's in October. Debra, you were quick and efficient in helping us plan our trips and we would not consider choosing anyone else. 

~Cynthia Chanaca


Had a great trip, it was a re exposure to diving after 4+ years, we plan on making this trip to Bonarie an annual thing and will be contacting you in the future as we plan on booking the same trip each October or November. Thanks again, everything went very smoothly as we had hoped and we will be in touch.

~James Dodt

Hi Sausan,

Believe it or not, I got certified at Captain Don's 30 years ago on 11/15/87. I was so cute then. That was our first trip to Bonarie and this November will be out "15th" trip, "always" staying at Captain Don's. Amazing right? You helped with many of those trips! 



Thank you!!! Your still the GREATEST!

  Jimi Mayes

Hi Sausan, 

My trip was great! Loved every bit of it. The accommodations were perfect, food was excellent and the diving was excellent! Thank you again for setting up this wonderful week for me!!!

  Kathy Dunton


All great - Looking ahead. We'd like to take our next dive trip around late April/early May. Thinking of Caymans or Pacific - but would be interested in others.

Do you have any suggestions or specials?

   Keith Gill

Hello and thanks for checking in Deborah. The flight to and return from Bonaire went well. As always, Buddy was great. See you next year.

~Bill Pamplin

Hi Rita,

The vacation was fabulous.

~Irina Z.


Thanks for a GREAT vacation. Royal West Indies resort was excellent!

~Ron & Sherry Smith


Great trip. Thanks for your help!

~Russell Mayer

Great service from Maduro Travel - Thank you Lori! We had an excellent time!

~Nina G.

Dear Joe,

I had a fabulous time diving. All in all, I had a great trip.

~Muchos Gracias,
  Roberta Skandalis

Joe at Maduro has booked another great trip for us. He is the best!

~W. Grigsby

Hi Debra,

Thanks for your help. I will contact you in the future to see what's recommended in various places.

   Nicole Doucet

Hello Debra,

Thank you for the follow-up and I'll provide feedback. I will also refer you to others that may be considering a dive vacation. Thank you for sending the flight time updates to me and for looking at options for departures, arrivals and dates/times to bring down the costs.

I look forward to calling you to help me figure out our next big diving adventure! I've asked the boys if they want to go on another dive vacation next year and they said YES. 

~Best Regards,
  Warren Wood


I wanted to thank you for helping to arrange such a wonderful trip. We had a wonderful time.

At some point within the next month, I will be contacting you concerning arranging a similar trip for next summer, but for more people. I will contact you with more information once I have worked out some ideas based on what I experienced while there and I will also want your input on some options. 

Again, thank you for helping to arrange such a wonderful trip.

~Jeff Brady

My daughter, grand daughters and I had a fabulous dive trip to Bonaire. Our thanks to Rita Fitzpatrick at Maduro Travel. She efficiently helped us with some travel problems and was always ready to answer any questions. 

Hi Lori,

Thank you so much for organizing such a great dive trip for us! Lynne and I had a blast! Everything worked out nicely. Thank you again for all your work to make our trip perfect. I would definitely use you and Maduro for future dive travel. 

~Lynnan Grissinger


Just want to thank you, we all had a lovely time and the reservations were on point and without a hitch. Print and save as another satisfied customer. Thank you and I will continue to refer and use all that you can assist with all of my travel arrangements.

Lori thank you so much for making such great memories possible.

~Mike Allen


Trip went very well! Looking at week next year. Want to get in on the special you sent out last week! Please Advise!

~James L. Carez

Hi Lori,

We had a great time and I just posted a short review. Thanks again!

~Bob McElfresh


It was a great trip. Thanks for putting it together so quickly.

~Randy Turner

Hello Sausan,

The trip went well and the diving was excellent! The flights and the transfers were fine. Thanks to you.

~Jim Nerli

Hi Lori,

Thanks for your expert help!

~Joy Lane

Hey Roxanne,

We just got back from our dive trip to Cozumel that you set up for us. My brother and I both agree, it was the best dive trip we have been on. 

Thank you for all your help getting this set up. I will be calling you again for next year's dive trip.

~Steve Tholen

Hi Debra!

Thanks for booking us a fabulous trip to Fiji! We loved it! Had an awesome time diving and snorkeling. If you see any deals for next year, please let me know.

~Karen Azinger

Hi Joe,

The trip was a great success! The resort, diving and staff all get high marks. Looking forward to the next trip!

~Joyce Kneuer


Our trip was great! No problems. Everything went very smooth. Thank you again for all your help. You will be the first one we call when we need travel assistance.

~Karen Wold


Thanks again for your help. The Bonaire trip was great as usual. We've heard the Maldives are nice for our next trip. 

~Russ Brian

Hi Roxanne,

Thanks for helping us with our trip to Cozumel. We love Scuba Club Cozumel and have always had a great time there.

~John H. Krege


Thank you so much for you dedication and hard work putting this trip to Bonaire together for our group of 12. Thank you again Sausan. You are the best!

~Shelley Enger


On behalf of Mark, Nina, Amiris and myself, Thanks so much for recommending Utopia Village. They are so guest focused and committed to leaving you with amazing memories.

~Kevin Krueger

Hi Joe,

We had a nice trip to Cozumel, unfortunately I came down with the flu on the second day of our vacation, thankfully my sinuses stayed clear so i could dive. I am thinking Grand Cayman for our next adventure.

Thanks for your help setting it up.

~Jim McAlpine


Thanks so much! While I was prepared to pay any penalty as I didn't catch it when ticket was first issued, I very much appreciate your efforts. You are the reason Maduro is my dive travel company and feel free to pass this on to your superiors.

~Steve Spivey
Scuba and Archery Center


Loved loved loved the trip you are a rock star in our book.

~Terry & Kim Moulton

Hi Sausan!

Our trip was great! Thanks for checking back. We appreciate all you did to set up this trip for us.

~Kim Reinbold

Hi Rita,

We had a wonderful time. The resort and room were very nice. Diving was very exciting. The wine was delicious and we had a very nice birthday and anniversary. Thank you!

~Steven Turner


Wanted to let you know that we had a great time!

The resort was everything you said. Thank you again for you help and guidance with the trip.

Have a great day!


Dear Yehudi,

We loved it, and as you can see, we're already booking our next. What a great place in all respects.

Thanks for your help!

~Doron Ben-Avi

Hi Lori!

The trip was great! We expect to return next year and will contact you!

~Vaughan Merlyn

Hi Roxanne,

We had a wonderful trip to St. Lucia! The resort was wonderful. The whole experience exceeded my expectations. 

Thanks to you our room was fantastic. View of the ocean and the Piton's. 

Thank you for all your help. You're the best.

~Linda and Brian Lafferty

Hi Lori,

We want to thank you for making our vacation care free. Everything was as top notch as expected. We'll keep you in mind for our future endeavors.

~Andrey and Co.

Thank you Lori for making the arrangements for a great week of sun and fun.

~Barry Larcey


We could not be more pleased with the service and advise you have provided us over the past 4-5 years. We will be in contact soon for our next trip.

~Steven Golian


I wanted to give you some feedback about the trip. Thanks so much for putting this together for us. We had a great time on the liveaboard and the resorts in Bali and Australia.

You did such a great job with the resorts you found for us. Thanks again for your efforts.

~Diane Allen

We have worked with Sausan and Maduro travel for the past several years and her booking are dead on. Everyone received 5-star service and all the accommodates were as planned by Maduro Travel. Diving, Lodging and Meals were amazing and the entire trip went on without a hitch. I would totally recommend to definitely use Maduro Travel. Sausan's expertise in the diving industry really makes doing the reservations without a hitch.

~Cindy Howard


Had a great time!!! I posted my land photos on my facebook page. I am waiting to get underwater photos from the boat.

Thanks again!

~Jeff Wiener

Our dive shop arranged by Debra Nielsen at Maduro Travel arranged for us to be picked up and dropped off daily right at the hotel which made scuba diving easy. The airlines changed our flights and Debra Nielsen with Maduro helped us with our itinerary to make sure that we made all our connections.

~Molly and Bill Scott


It was a great trip. As always, you did a great job putting it together. Thanks again!

~Greg Gaebe


I have only one more word to describe every question on the list about my dive trip...Phenomenal!

~Susan Hefley


We had a great time on our trip. Thanks for the recommendations, it was well worth it.

~Ian Conrad

Hi Sausan,

All in all, our experience was successful and our group had a great time. 

Thanks for your help with this, Sausan.

~Roger Dunton


The trip was GREAT!!! Everything went well, no issues...A good time was had by all!

Thanks for another terrific job!

~Norma Carey
 J & S Dive Group

Hi Roxanne,

Looking forward to booking another trip in the future with you. Thanks for all your help with this one.

~Tracy Wynn


We had a great time! I definitely appreciate your help and will recommend you/Maduro Dive to my dive buddies.

~JJ O'Brien


Everything was excellent, thank you very much for arranging it.

~Irina Z.


All I can say that resort deserves a 10 Star Rating, and you were absolutely incredible to deal with everything was perfect.

Thank you so much!

~Robin Povey

Thank you Maduro and Rita...Great Job!



You have dealt with my father when booking our two trips to Captain Don's Diving Resort in Bonaire. But, I wanted to reach out to you and thank you for the excellent experiences we've had. Both trips, especially this most recent one, was perfect. It is quite special to be able to dive with your father and your planning and attention to detail made the trip effortless thus a success from start to finish. Thank you so much for your time, effort, and energy to provide my father and I another amazing vacation diving experience!

  Christine Tokarchik

Joe at Maduro Dive was responsive and friendly and was able to find us a great deal that made our trip affordable. Thanks for a great vacation!

~Shana Bullock

Howdy Rita!

A tip of the hat to Rita with Maduro Dive Fanta-Sea for helping with the car rental, diving, and lodging arrangements (including securing a free room upgrade and a better dive package than I was able to find)!

Thanks again for all of your help.

~Jay Dryden

Hi Joe,

Our trip was wonderful, thank you again for all your help! I will refer people to you!

   Jessica Arlas

Thank you Roxanne and Millie for putting together a perfect dive trip package at Captain Don's Habitat. Your ability to put a package together in less than a week at an affordable price impressed all we talked to. We gave Maduro Travel and (Roxanne) info to all who ask and will definitely use your services again. 

~Della LaCuesta

Hi Sausan,

We had an excellent trip that was greatly enhanced by a free upgrade to free alcoholic drinks. WOW! What a Surprise!! Thank you for that. That was a great treat!

Thanks for all your help with this trip, Sausan.

~Roger Dunton

Thanks, Debra. The trip was exceptional. Appreciate your help - we look forward to booking with you again next year.

~John & Claire Hannan

Hi Rita,

We had a great time on the diving trip in Cozumel. We saw a lot of fish, eels, turtles, rays, sharks and an overly friendly barracuda.

Thanks for hooking us up with this trip. We will be using your services again for our next trip to a new area.

~Best Regards,
  Ditmars Veinbachs

Hi Rita,

We were very happy with our vacation. The value for money was very good. Thanks again for your work arranging our vacation for us. We are most appreciative.

~Jill Kelland

Thanks Debra, the trip was absolutely perfect...Great diving and pictures. Thanks for your help. Looking forward to the next one in Papua.

~Adel Zakaria

Hi Sausan,

We had a great trip. Thank you Sausan for booking us a memorable vacation.

~Jerry and Patty Gale

Hello Lori,

Just got back from a wonderful dive vacation that you set up for us in Dominica.

Already thinking about our trip for next spring break 2017. We really liked Dominica, the mountains, rain forest, and not too developed. Would go back in a heartbeat but it is a big world and a short life.

~Carl Hansen

Hello Sausan,

The trip went very smooth and was a great success. Hotel was superb and diving was great. Very friendly people and lovely island. Thank you so much for all you have done to make the trip a success.

  Shelley Enger


We had a wonderful time. Thanks for finding us this place!

~Therese McCarthy, DVM


Thank you for your quick response. We will book again with you, no worries! Again, thanks for you quick response!

~Chris Ashton

Two thumbs up! Thank you to Maduro Dive for making my experience a memorable one. The booking process was very simple and the communication was excellent!

~Michael Presto


Our trip was very good and we got everything you said we would get. I am very satisfied with your service and will use you and Maduro again.

Thanks very much!

~Warren Grigsby


Thanks for putting together such a great dive vacation for us.

~Diane Allen


It was so awesome. Mary and Brendel were so nice.

I want to do something nice for you since you saved my vacation.

~Diane Grieb


Just a quick note to let you know we were VERY happy with our Bonaire vacation. We enjoyed ourselves very much.

Thanks again for your help!!

~Joyce Leftly

Hello Rita!

Well our week away to Bonaire is over, but the memories will linger. Many thanks for putting together a wonderful dive adventure for Sharon and I, perhaps next year we might do something a tad more exotic.



The trip was wonderful.


Maduro's arrangements worked out very well and we won't hesitate to use their services again.

~Bruce Baker 

Jo Ramirez was 5 star. Was the best agent ever...Sent me an e-mail in Bonaire that my Insel Air Return flight had been canceled (Thumbs down to Insel Air). It was a screw up by Insel Air but fortunately Joe gave me a heads up and I was able to correct. Good job Joe

~Bill and Jim Loomis

Hello Rita,

Great dive trip and all went smoothly. We enjoyed the drift diving and were super impressed with the Aldora operation. Thanks for your help.

~Bob Symigton


Just wanted to check in and say thank you, as always, for making this Thanksgiving...Thanks-Worthy!

Hope you and your family are staying well; and all the very best of the holidays to you!

~Nancy Yost


Fantastic! Please forward this email to your manager, so that he will know that you do a wonderful job for your customers!

You are a great asset for Maduro!

~Joyce Leftly


I was very satisfied with the service provided. Roxanne was both helpful and knowledgeable about the resort and the packages. I called her back several times with additional questions and she was very patient and good natured. Thus far, it has been a very positive experience and we're looking forward to our trip in February.

~Lori and Jim Beach


We will be deciding on our winter dive trip soon and will let you know what we decide. It is always great working with you and do appreciate you!!!

~Vickie Olson

Thank you Roxanne for straightening out our hurricane impacted trip. We would recommend ABR. AND having it booked through Maduro (Roxanne) as they have a one-on-one relationship with the office staff which really helped during out last minute hurricane re-arrangements of our October 2015 vacation.

~Patty and Len Nagel


Thanks for the suggestion of Den Laman. We think it was great and we had a very good trip. We need to get something on the calendar for the next trip and we liked the live aboard we booked with you the last time and really like shore diving as well.

Thanks a bunch!

~Dave and Shannon Furman

Hey Deb,

It was amazing! I wrote a glowing review on Trip Advisor and so did another one in the group.

Thanks so much for putting us on to Turquoise Bay. Great suggestion!

~Kathy Pickerell


Great trip. Thanks for handling the arrangements. We did get the room we requested so were really happy about that.


Good day Lori,

The Aggressor was a blast and I met Scott also a friend of yours...We are thinking about Turks and Caicos in October of next year...I really just wanted to thank you for a truly great time. Just so you know Scott and I are in complete agreement you are a pleasure to do business with...Be well and we will speak soon I still need an April destination.



The trip actually turned out to be very good! My guest were great and they loved it!! No major problems once we hit the road (or air).

I'll be talking to you soon about additional trips for next year.

~Roger Dunton


Just wanted to let you know how much  Rachel and I enjoyed the Little Cayman trip. With Roger Dunton. 

If you see any good Caribbean dive "deals" come along, please put us on the email list.

Thanks for your help and support. We know this trip was a nightmare to schedule and book, and it was appreciated.

Hope to work with you in the future.

~Gary Powell

Hi Joe, 

Hope all is well. We just got back from Curacao. We had a wonderful time. I can definitely see us returning there for a family trip!

Thanks for setting the trip up.

~Sue Firkins


Thanks for the email on dive trip specials.

Just returned from Roatan. Thanks for the recommendation.

~Dave Abel


Thank you so much for helping Stacy and I plan our recent trip to TBR. We had a fabulous time. Our accommodations were terrific, only a few steps away from the dive shop, and main building. We certainly look forward to a return trip.

~Craig and Stacy Neri


The trip was wonderful and everything was exactly how we expected it. It was a fabulous vacation! I'd love to grad that same deal again in a couple years when our daughter is old enough to get certified.

Thanks for all your help planning it!

~Jennifer Cochran

Yehudi (Joe)

Sitting in Turks & Caicos airport headed home. The trip was absolutely terrific. I was pleasantly surprised how nice the boat was. I will call you next week.

Ps. I was wrong about Explorer Ventures. It is not a second tier outfit. Would definitely do it again.

~Humberto Valle


Everything was fabulous! Thanks for arranging a fabulous birthday week!

~Tammie L.


The trip was everything we had hoped for. Service was first rate from start to finish.

Thank you for all your help in making this great vacation happen.

~Drew Robbins

We had a great trip and you were the BEST! Thanks so much Rita.


Had an awesome time. Maduro Dive people were very helpful at all times.

~William McDonnell


As expected it was glorious. Thanks for making all the efforts that allowed us such a great vacation!

~Nancy Yost

Hey Rita,

Just got back from our trip last Sat. What a trip! So glad we reached out to you!!!

~Nick Brainard

Dear Lori,

Service was outstanding.  
We would highly recommend you to everyone..   Divers were impressed  and as a snorkeler I was very happy.
Thanks again!

~Pat Walton


Our trip was absolutely fantastic. It was everything we dreamed of and more. You did a fantastic job and will definitely use you for our next trip.

~Greg Krane


What a great time I had! Everyone was so kind and all your friends said to say Hello and they miss you

~Janet Remington


The boys and the old man had a great trip to Cayman Islands. I just wanted to drop a belated note of appreciation and thanks for your assistance. 

Next year, maybe more complicated because my kids are talking about Palau or the Fiji Islands. We will be sure to call you again.

~Greg M. Gaebe

Hi Joe,

Overall the trip was good, thanks for all your help.

~Steve Spivey
Scuba and Archery Center


Even better news! Thanks!!! You've been great and I don't get to say that about service providers very often.

Thanks and have a great day!

~Nick Brainard
Marine Finance Specialist 

Hi Roxanne,

So, great trip, appreciate your help in getting ready. Thanks, Now, I am looking for the next trip. 

Got your contact info in my mailbox, so thanks again.

~Ray Darwin

Hello Sausan,

Thank you , the trip was overall wonderful. Thank you for all of your  assistance throughout the planning of this trip. We had a wonderful time and the weather cleared up on day 2 which was appreciated by all. We cannot wait for our next excursion.

~Danielle Howard & Jason Martin
  DJ's Scuba Locker INC

Sausan, Our trip was wonderful. I know we had some difficulty getting the arrangements straight but it all worked out fine. Thanks

~Craig and Susan Howard

Hi Lori,

It was a great trip and we are looking forward to going back! A great choice as the trip was amazing. Thanks.

~Ken Sirulnick


First of all, a big thank you for helping us when American Air failed to get a plane to Des Moines for our flight to Dallas on May 30. When we learned that we could not catch the last flight of the day to Belize City, you stepped in to help with communications to the Hamanasi Resort and to our fellow travelers. You were able to make new flight arrangements for us on AA and Mayan Island Air the next day and things went as smoothly as possible. And you did this work on the weekend when you were not in the office. We won't forget.

Thanks for working with us on this trip. Overall, it was a fabulous experience and will be remembered by all in our party.

~Burgess Shriver


The trip was fabulous. Thanks to you , Sausan, as well. We are hoping to do another trip(s), perhaps Cozumel. I hope to bring more of my family next time as as my wife doesn't dive, we may like a place with more on shore activities or easy snorkeling. 

~Thank you,
Eric Weidman

Hi Lori,

I will gladly take the time to formally thank you and the resort for a WONDERFUL vacation. I'm meeting a buddy tomorrow to download the photos and videos taken on a borrowed GoPro. Hopefully I can share them this weekend.

~Bob Quinlan

Debra Nielsen set me up with a fantastic trip package for my fourth visit to Lions Dive on the incredible island of Curacao

~Harry Kimberly


Our trip to Little Cayman Beach Resort was FANTASTIC!! Everybody in our group would like to go back again.

We are hoping to return next year but maybe later in the summer. We will be in contact with you when we finalize our decision.

Thanks again for all of your help in planning this wonderful trip.

~Becky Naylor


As always, your recommendations did not fail. We had a great time and are already thinking about our next trip.

Thanks for all you do Roxanne!!

~Kim Kirby

Hi Roxanne,

Capt. Don's was awesome! Also, as usual you are all great as well.

~Thanks, Bob Dragon


My trip to Anthony Key in Roatan Honduras was fantabulous! You always send me somewhere beautiful friendly and with awesome diving.

Gracias mi amica Bella!


Hi Roxanne,

Just wanted to say the trip to Bonaire was wonderful. Jenny, Dave and Bruce took a ton of pictures and could probably share a few special ones.

Thanks for your help!

~Jeanne Rufflo


We had an amazing time on our trip. I didn't want to leave! The resort was everything we expected and more. Thank you for making this unforgettable vacation possible.

~Sam and Kristi Lee


We had a great time, I again want to thank you for your support. I appreciate you spending the time to contact Delta.

Have a good year and thanks once again for your assistance.

~Steve Golian

Thank you Sausan for working so well with me to make this trip happen.

~Shelley Enger


Thanks for the follow-up...impressive.

Thanks for all the help.

~Eric Major


Thank you for sending us emails about upcoming dive packages. It is time for us to start making plans for this summer 

As a reminder, you set up a dive package for my wife and I last summer to Bonaire, around the end of July. It was Great!

We have heard good things about Turks and Caicos. I am interested in your opinion about T&C and maybe some other suggestions. 

~Lewis Yates, P.E.

Hi Debra,

First of all, We LOVED Curacao. Thanks for the recommendation to rent a car. I wouldn't have wanted to be there without.

We met people there that had bought the all-inclusive package and were very unhappy with the food and service. Thanks for steering us clear of that.

Again, thanks for setting this up. All in all we had a lovely time and hated to go home. Just thought you should have all the facts.

~Mitchell Manasse


Wanted to thank you again for all your help with planning the Bohio trip. The resort was everything you said. The three of us had a fantastic time. All and all another great trip.

Appreciate your guidance as always!

Met a gentleman on the trip. We got to talking about how we learned about Bohio and I was singing your praises. I offered to provide him your info and he has followed up with me seeking the same.

Thanks again for everything!

~Bob Amico

Hi Rita, 

You really steered us right. Your description that it is a "lovely place" matched with what we found. We would go back.

~Thank you,
Carol & John


We had a GREAT Time!!

~Jacquie M. Williams

Hi Roxanne,

Our trip was great! I also really appreciated the fine service from you and your colleagues when we missed our connections in Curacao on the way over.

~Carol Tennessen

Thanks so much Roxanne!

It was great and I am sure I'll head back someday (and will book through you again).

~All the best, Adrienne Cass


Rich and I had a great trip. As always thanks for all you do for us.

~Thanks, Mike Kneuer

Hi Joe,

We had a great time. I also like the service you provided. I wanted to personally let you know that I thought you did a great job, getting us a great place for my family.

~Bill Demis


Thanks for your help and I suspect we will talk again!

~R. A. Mason


Maduro has always delivered a great vacation package and is always able to fulfill any specific requests made. Just finished another great dive vacation at Don's; which was made even better by Rita getting us the exact room we wanted.

~Charley Caulder 


Our Cozumel trip was fantastic! Best diving we have seen in years. If there are other dive resorts in the world like this, I would be interested although we may just go back to SC!

Thanks for you help!

~Susan Schaefer 

Maduro did great -- a great job at planning our first vacation in nine years. Best wishes Maduro.

~Thomas Remar


I know one of the things we were giving thanks for was this great vacation. In brief, thank you SO SO MUCH!

~Nancy Yost

Thank you Lori for your recommendation.

We had a wonderful time and was much needed!

Thank you once again!

PS, I have referred your firm/services to a co-worker of mine.

~Laura & Jeff Prusinski

Hi Sausan,


~Norma Carey


My trip to Brac Reef Resort, was very relaxing & wonderful! Thanks for your assistance and I have you in my contact list!

~Lisa Hinderlider


My dive package was excellent.

~Gary Buggs

Hi Roxanne,

Our trip was excellent! It was exactly what we wanted; Thanks for your assistance helping us make this happen!

Los Amigos Ski Club
San Antonio, TX

Everything was great, Roxanne. Thanks 

~Jeff Potter

Hello Roxanne,

Just wanted to send a huge THANK YOU for setting everything up so awesome for us.

Flights were prefect and the scuba dive packages fit Len's dive style exactly. We loved the two hotels we stayed at. 

Take Care Roxanne and Maduro Dive is fortunate to have you represent them.

~Patty Nagel


The trip went really well, had a great time. In fact, I am looking to go back early next year. We will be booking with you again and hopefully get the same package again :)

~Gary Toups

Hello Rita,

Thank you for your help in arranging our trip to Bonaire. We really appreciated getting the room we had requested. John and I are considering going to a new location in 2015. We will be in touch with you when we are ready to get serious about our diving plans for 2015.

Again, thank you for your great service!

~Carol & John 

Hi Rita,

Trip was great. Thanks and have a great day!

~Grace Kajita


Had a great time diving. Thanks for checking the flights. We consider you a true friend for taking such good care of us.

~John K.

Hi Roxanne,

Back from Curacao, Great trip Overall!

As always, thanks for arranging everything. All was exactly as promised. Hope you're well and look forward to working with you again soon.

~Alan Blaustein


Overall, Carol and I enjoyed our dives and the Spirit of Freedom. Your suggestion to use a mesh bag o pack just our gear and a few clothes, to keep weight down to 44 pounds, was a good one. All in all, a fun trip.

Thanks for your help!

~Paul and Carol Sakai


We had the best time. We are still going through our photos. We are very interested in hearing about any good specials you have. Maybe something a little closer that we could do a little easier. Thanks for all of your help.

~Melaine Myers


We will be in touch to plan our next trip down there. Thanks for everything. BTW, we met another couple sharing the suite next to us. Very nice folks and they had nothing but good things to say about you!

~Chris Hoker


You are one of the reasons my travel business is so strong and keeps growing. You understand my need for details, meet and exceed my requirements and work with my customers quirks and I can't thank you enough for all you do.

Thank you for the miracle!!! 

~Lynn D. Wickline


We had a good time at Habitat Bonaire.

Thanks for your help!

~Linda Vitak

Hi Lori,

Everything went very well. I appreciate your help on the trip. Starting to think about maybe Christmas time or Spring Break next year - got any ideas?

~Thanks, Bryan Chippeaux

Hi Joe,

We had a great time.

Thanks again for your help in getting our rooms reserved and dive package all set up. As we say every year, "two weeks next year!" Here's hoping!

~Thanks, Dory West


All in all everyone had a good time, which is the main thing. Came home happy and healthy. 

Thanks again for all your hard work.

~Shirley Gottesman


Everyone had a great time and I consider the trip an unqualified success. My thanks again for your support, especially accommodating all the changes.

~Bob Clemons

Hi Joe,

I really appreciate your work, you do a great job and do it quickly. I can't tell you enough how much I appreciate it. I have had some "not so good" travel agents. You are wonderful! 

~Thanks again, Susanna Firkins

Hi Joe,

I had a great time on Cayman Brac last month. Overall my friend and I had a great time on our vacation. Thanks for your help.



Thanks for everything and I will contact you next year for our next great adventure.



Everything went very well. Thanks for your service.

~Michael McNish

Hi Lori,

I had a good trip in Cozumel. The resort you suggested did a great job. The room, food service and a/c all worked well. 

~Thanks, Fred Topinka


Trip was great as always! You had everything set for our arrival. I can't thank you enough for helping with our last minute reservation at Curacao, it was a great place, nice historic group of houses and very close to town. Service there was first class. Insel Air really needs help communicating with passengers and letting them know of delays or flight changes.  

Joe, Martha and I can not thank you enough! With your help we turned a problem into a great day experience. We will be in touch.

~Dennis Munden


I just got back from my trip to Grenada. Once again you found a terrific place for me! The resort was really nice; the decor was so colorful and whimsical and the service was quite good.

Thanks again and keep in touch!
~Tony Malinauskas


I just wanted to drop you a note to say how much we enjoyed our stay at Captain Don's in Bonaire. All the information and advice you gave certainly led us to the right place. I really appreciate all your patience and knowledge. We met other couples, you had also helped who were just as appreciative. We all sang your praises to each other.

Thanks again for everything. We hope to visit Bonaire again soon!

~Peggy Haworth


Our trip went very well. Everyone was please with their rooms. We had our own boat for the week and the diving was great as usual!

Had a great week! Thank you for all you do to help make it a success!!



The reservations were all screwed up when we arrived but it was pretty painlessly straightened out. Everything was excellent. You make things really easy.

~Thanks, Rick Knight

Dear Roxanne,

Our recent trip to Bonaire was extremely enjoyable for both Martha and I.

Thanks again for arranging the trip, Roxanne. I'll certainly be calling again for your help in making another wonderful dive adventure a reality.

~Judy O'Dea

Thank you Debra for your help in this booking. There will be more.

~Dennis Holober

Hi Sausan,

As always, you steered us right! Utila Laguna Beach Resort was great. We would like to try some new locations. Can't wait for your recommendations.

~Tolman Sue


Just a thank you for arranging the trip for us to Anthony Key Resort. Both Debbie and I enjoyed it. The diving was excellent and of course the overall was a 5 our of 5. Anyway will be in touch for a trip in September for my daughter and I.

~John C. Thomas


Everything about our trip to Bonaire, Captain Don's Habitat, went very well.

Thank you for your help in putting this trip together.

~Bobbi Paschka


The Scuba Club Hotel was excellent. Thanks so much for all that you did. We are definitely going back one day.

~Carol Priddy


What a wonderful vacation. Everything went smooth. I look forward to working with you again.

~Shelley Enger


Hello. The trip was great! Thanks for the assistance with booking this trip. I will definitely be calling again to book my next dive vacation!

~Victoria Kou

Just wanted to drop you a line and tell you how please we were with....everything. Thanks for the memories...

~Dave Abel


The trip to Cozumel was superb and no problems in the travel arrangements. Your help was also superb and we will be happy to use Maduro in the future!

~Cynthia Tananis


Everything about the trip was amazing! Thank you!!!

~Kate Brown

Joe and Maduro

Thanks for asking about our recent trip to Bonaire. It was absolutely incredible. Your trip arrangements made these possible. If your need anything from me please ask. Thanks again for arranging this incredible trip for my wife and I.

~Mike Weiss

Dear Joe,

The trip was incredible.

Thanks for your help in arranging everything. You are the best.

~Sarah Fuerst

Hello Roxanne,

Thank you again for setting us up on a great vacation!

~Kris Moon

Hey Lori,

Back from Mexico perfect trip. You are now our best friend. We were so please we told several people your name and Maduro Dive Travel. Hope we can land you some business. Thanks again from two very satisfied customers!!!!

~Terry and Kim Moulton

Thank you Roxanne for the great service as you always do for our trips.

~Joe Kimbriel


Thanks for your follow up. You're Awesome and make my life better :)

~JD Moon


Cannot thank you enough for your recommending this resort and for the arrangements you made for us.

~Fred Taylor

Hello Roxanne,

As you might remember I had numerous weather related travel problems. I really appreciate that you made yourself available to me when I was trying to make it to Mexico. That was good service!

Once we got there the trip continued to go not according to plan...the weather was poor and I busted out my eardrum stopping my diving on day two.

Not the best trip but you did your part.



Thanks for checking on all that. You're the best!

~Ralph Wertwijn


Well Done! Thanks

~Dave Cunningham

We had a great vacation. We particularly liked that you were able to secure the exact room that we had requested. 

Thank you for helping to arrange this trip

~Cathy Anderson

Hi Lori,

Hope you had a good holidays. Thanks for your help! We will be booking with you in the coming months.

~Roy Cronnelly

Hi Kim,

Thanks to you and Maduro, all the arrangements went off without a hitch. We are grateful for the way you can put together a customized dive package that is reasonable and accommodating. We will definitely call you again when we are ready for our next dive trip!

Wishing you a Happy New Year!

~Anne & David Ryan

Hi, Lori

Thanks again for the recommendation and booking.

~Fred Wills

Everything went beautifully and we had a great time. Thanks for all your help and Happy New Year.


Thank you, Joe for your help through-out the year.

~Henry Harjo

I have been arranging trips with Maduro for several years.  I have complete faith in Sausan, who has worked side by side with DJ's from day 1.
She convinced us to go to the Island of Dominica.  I was hesitant, but went along with her suggestion. I can tell you that our group had a wonderful time.  The island is beautiful, the diving is amazing.  We haven't seen reefs in such great condition in a long time.
~Cindy Howard
  DJ's Scuba Locker, Inc.
  Brookfield, IL 

Hi Debra,
Thanks! for following up. First- let me say that we are VERY happy with your efforts and Maduro's service.

~Robyn Bryson


I want to take the time to say thank you very much for helping me with this Dive package.  I spoke to my clients & they said it was great.   

One of the girls in our office told me about your company. You walked me through this, because I really do not know about DIVING.  I am familiar with the island of Bonaire, but again, thank you for taking my hand & helping me with the DIVE package. I told all the agents in our office 6 of us & they all have you now in there favorites.   

Once again, thank you. 

~Barb Heflin
  World Travel Inc. 

Thanks for setting this up. I'm sure we will use you in the future.
~David Funderburk

Good Evening Joe, 

Had a great trip and would love to go back again soon.



We had an amazing trip and will go back for sure!  Thank you for your help!


I booked my vacation thru Maduro Dive FantaSeas with Lori to stay at Club Scuba in Cozumel for late October. The service for booking was excellent. 
When we arrived at the resort, everything was in order. We requested an upper room and got the very top one, of which we were pleased. 

~Patrick J.


I'm a PADI instructor with over 25 years of diving.
Thanks for your help with trip.


Hello Rita,

Our dive vacation was wonderful!  Your travel arrangements at Buddy Dive were flawless, which was much appreciated. We will definitely book with you again! 


Thanks so much Lori for the recommendation.

The resort has an awesome 'family' feeling- I felt like I was visiting long lost family while I was there!!!!
Thank you, Thank you, thank you for sending me there!!!! I would definitely go there again! 
~Kristine Mastrodonato, RN BSN RNFA CNOR

Thanks Roxanne for booking our trip and making the travel to Belize a pleasant experience.  Also the boat trip from Belize City to Turneffe was a pleasant added surprise, we were able to see the changing scenery of the region as we traveled about an hour and a half to Turneffe Flats.  The trip also gave us the chance to meet some of the resort staff, and  the other divers. 

~Josette Clifton 

Kim was our travel agent and I would like to thank her over and over for her help with the trip and other difficulties while getting ready for the trip.


Rita, thanks for setting this up. Great job! Though my review is not the best, that had nothing to do with you and your service to us. 


We just returned home from our trip. It was amazing!! Thank you so much for putting it all together for us. Everything was wonderful.
Looking forward already to 2 weeks in Cozumel.
Thanks for everything you do!
~Marie Dewey


~Jim Nuckolls

Also want to mention how great Kim at Maduro was in booking the resort. She took good care of us in the few weeks leading up to our trip and answered a lot of questions...taking care of all those little nagging details for us. She is an asset!  

~Linda P. Gay

Another GREAT trip to Bonaire! We booked one of the 2 bedroom, 2 bath bungalows through Debra at Madura Dive. Everything was handled perfectly from the flights and seat assignments to the truck rental and room. 


We booked a week long trip with Joe at the Cozumel Palace Resort. We have booked trips through Joe in the past and as usual he did us good.

Thanks Joe for a Great Trip!!!


Howdy Kim,

Thanks to you we had a great dive trip to Turneffe Flats in Belize.  Thanks for all your info, follow through, and help in taking care of all the details. Your professional assistance made the trip much easier. 

~Terry Wynia


Thank you. You do excellent work!


I felt I needed to let others know how helpful and easy it was working with Sausan at Maduro. I have worked with Sausan for many years now but this last trip I did to Coco View to Roatan in June was by far the most complicated. I own/run Channel Islands Dive Adventures and also put together trips for other clubs. This past trip to Roatan was for 3 clubs and some friends for a total of 45 people, Wow!

This trip started out for about 24 and just kept growing and growing. Sausan had to keep reserving extra rooms and beach houses for our always expanding group plus we needed to keep track of what airlines everyone flew in on not to mention Sausan booked flights for half the group on TACA and the trip turned out great.

Thank you Sausan for all that you do, Maduro should be very happy to have you working for them!

 ~Ken Kollwitz

Hey Roxanne,

Because you always take great care of me and my friends on our trips to Bonaire, I definitely want to offer plaudits and praises for the excellent vacations that you help us to have.  June's trip was excellent in every way. 

Thanks for your usual superior assistance, Roxanne.

~Franklin Holcomb

Manduro Dive hooked me up with all I needed, Air etc. I could not have asked for more. A great get away and dive spot.


Hi Sausan,

Just wanted to let you know that we had a great trip to Grand Cayman! Thanks for all your help in making this trip possible for our family!

 ~Jeanine Holtz

Hi Debra,

Your group did a good job with the travel arrangements and I was very satisfied with your help.

Thanks again.

~David Lowenthal

Hi Joe,

The trip was fantastic!  Both Errol and I had a wonderful time.  The diving was great!  We took a trip to Cebu Island where we got to swim/snorkel with about 10 whale sharks.  We both took tons of pictures.  Everything was great – thanks so much for putting it together; everything went very smooth and according to schedule.

~Eileen Stauss

Hello Joe!

I am writing to thank you so very much in your efforts of getting us the ocean view room at Lion's Dive.  We ended up in a 2 bedroom APARTMENT overlooking the 50 mtr pool that overlooked the ocean!  I have to say, this was the BEST vacation I have ever taken, not only was it a deal, it was beautiful there, and I was able to relax!   The only way we could have gotten there was through the deal you had and all the hard work you put into it!

I will be in touch with you again for our next vacation for sure!  You made planning SO MUCH EASIER!  Thank you so very much Joe, it was FANTASTIC and so are you!

~Carol Dunaway

Joe,thanks for your help - we will be back for sure.

~Lisa Haas

Good afternoon Yehudi, you were awesome and I loved working with you.  You got me a KILLER deal!!!!! Thanks!!! 

~Michael Wolf

Just wanted to tell you that our vacation that you arranged was perfect.  Everything went without a hitch.  You will be hearing from me next year for a trip.  Thank you very much. 

~Harry Mintzer


Your arrangements were very complete and I would not hesitate to book with you again. You provided some good advice which I appreciated.

~Thanks, Martin W. Fusselman

Many, many thanks to Maduro Travel and Habitat Bonaire for making our 2012 Barry University travel course not only possible, but a resounding success!  No matter what the obstacle, Maduro and Habitat, had solutions to keep us on track. Because of them, we were able to provide a quality first-time international dive travel experience to a group of young college professionals who are preparing themselves for the sport industry. 

~Sharon Kegeles and Brett Scaglione, Faculty for the Sport Management-Diving Industry Program

Barry University, Miami Shores, Florida


Just got back from our group trip to Utila and had a great time. As always everyone had an excellent time. It's nice that they give me all the credit but lots of it should actually go to you and it helps that I have been working with you for quite a number of years now. Maduro is lucky to have travel agents like yourself! You always have my best interest in mind and I really appreciate it. I look forward to working with you and Maduro for many more years. 


We had smooth sailing in dealing with Philippines Air for us.  We got through just fine.  We are on the balcony outside our room and I am finally getting to my backlogged emails.


Thanks for all that you have done to make this vacation happen.  We have been very pleased and are enjoying ourselves. 

~Maureen Purcell 

It was SOOOOO relaxing having everything be so easy ! Thanks ever so much for all you did Roxanne -- - to make this trip happen for us.  We will definitely be contacting you next time; your happy customers, 

~Rebecca & Steve  (and Steve and Kristi)
Hi Sausan, 

I hope this note finds you doing well. Just wanted to drop a line and tell you about Curacao. Everything went very well from the plane flight to the diving and Lodge. The trip from beginning to end was worry free thanks to your hard work.
We are throwing around some ideas for next year.. We would like to do someplace we have not done before.Thanks for your hard work. 

~Shelley Enger

Hey Rita,

All these Dive locations seem GREAT. My Daughter and I completed our diving class last weekend and are looking forward to our trip to Bonaire. Thank you so much for all your help booking our adventure. I am very pleased that you will be the one to help us plan the next Diving location. We are open to all your suggestions and feel very lucky that we found you.
Thanks Again. 

~Wayne V.

Roxanne  you are the best.  As usual, every travel arrangement you made for us was without a hitch. We cannot thank you enough for all of your help. In fact, we are starting to think about our next trip so I will probably be contacting you within the next month or so. 

~Thanks again, Marcia Segler
So, thanks to you and to Maduro for setting our dive travel trip up, and we would of course use you again.  


We are sitting in the hotel lobby waiting for our ride back to the airport and home. I thought that I would drop you a quick note and thank you for setting this trip up for me. 

My wife and I have had an unforgettable 25th wedding anniversary. Neither one of us want to go home. This was the trip and gift I had hopes it would be for my wife. 

Thanks again for all of your help. Please keep me in mind next time this deal comes up. We both want to come back. 

~P. Elliott

Dear Sausan,

Thank you from both Laura and I!  We had a marvelous stay at Little Cayman Beach Resort.  It was EVERYTHING we could have wanted, including superb weather!  We can't wait to have you set up our next dive trip.  The whole experience was PERFECT!  Not on single booking snag.  You're the best. 


Thanks for making this seamless and memorable for my whole group! 


We can't thank you enough for making our trip so perfect.  I realize you've probably booked hundreds of trips since ours and don't remember us specifically.  Nevertheless, we booked the trip to get away, relax, have fun, and work on a second child.  Well, you can check all of those items off the list.  We made a lot of bubbles down there and a baby too!  Our Curacao dive vacation will forever hold a special place in our hearts.  Thank you for putting it all together for us. 

~Sincerely, B. & A. Poggemiller

Thanks for your help! It made things easier having it all in one package. I'll have to let you know when I'm ready to book that next trip! 

~V. Lichon

First, I must say how impressed we were with how quickly you put this together for us, on such incredibly short notice. In speaking to others we met on Bonaire, in particular, Habitat, they were all impressed with the professionalism of Maduro. We were as well.

Again, thank you for putting this great trip together for us on one painless phone call.

~Sincerely, J. McPeak

Thanks so much Roxanne we will do future business with Maduro because of your service! 

~S.J. LaScala

Thanks again for all your help! Once again Maduro Dive has been a wonderful resource for us and your services are very much appreciated! 

~Mark Hoevenaars 

Honestly, I never go through travel agencies as I like to make my own reservations, but I have to say this experience was much better than I had expected and the pricing from you folks was as good as I could find on the Internet for the same resort"

~Scott B.

Thank you Roxanne for putting the package together, all flights were on-time with ample lay-over time to make connections without being rushed, but short enough so you didn’t feel like you were wasting time sitting aimlessly around at the airport.  I can’t wait to do it again!

~Mark Saunders

Hi Sausan,

Thanks for all you help in setting up our trip, as has always been the case……You out did yourself!  
Thanks again, Love Ya! 


Dear Sausan,

We appreciated all your hard work and help in making this trip to Bonaire a wonderful vacation!  You saw to every detail: The hotel, the car rental, the airplane -- all made effortless! I look forward to coming back for our next vacation!!  (I almost feel  like you should take credit for the great diving too.) 

~Warmly, Nancy

Thanks you for the professionalism and efficiency with which you made our reservations and helped us with our arrangements.  We are happy with your service and will be back in touch with you when we are able to go again.

~Sara A.

Will definitely contact you again for our Caribbean diving needs.  Again thanks a lot, you were great. 

~Fred and Maxine B.


Just wanted to tell you we had an absolutely wonderful time in Grand Cayman last week. All personnel at Sunset House were very friendly and helpful, particulary the dive masters and Cathy Church Photo. Thanks for a great trip and looking forward to Bonaire in August.
You are great! 

~Woody & Sarah B.

Hi Joe,

We had a wonderful time... Buddies was great, the diving was great, the service was great. I have to say that I preferred Curacao just a little bit better, but I couldnt really tell you why. Its kind of like preferring a Lamborghini to a Ferrari-- know what I mean :)  ?  Thanks you and Maduro for proving us with such an excellent trip. I will continue to contact you for all my future diving plans. 

~D. Baldwin

No more hours of lost vacation time sitting in connecting airports on the way to Bonaire when you work with Sausan and Insel Air!  Together they have made group travel to the island a breeze…no more damaged or lost luggage…and they feed you!!  My group was so surprised and excited!  

~S. Kegeles

My reservation agent was Debra. She went above and beyond to make sure that I got a wonderful deal; extremely helpful and patient. 

~Dr. Tony Barros

Debbie was very helpful, patient and understanding of our travel needs. She was very accommodating and responsive, which is why we ended up booking with you. 

~Amy & Bob

I've used travel agents in the past when booking other dive trips; booking with Joe was definitely the best experience so far and will consider booking thru Maduro again. My experience was fantastic. I have to give credit to Joe, he's friendly and efficient and also very dedicated to his job. I called to book our trip at ~6:40pm ET which was cutting close to the closing hours posted on the website. Joe was able to reserve airline tickets and contacted to the resort regarding availability. Unfortunately the resort owner was unavailable to confirm room availability, but Joe indicated he would later with package details & pricing. As promised, he did later that night at almost midnight! Now that's dedication :) 

~L. Huang

Thanks again for all you did for us! 

~A & M Andrus

Thanks again for arranging a wonderful vacation.

~R. Schwab

You did a GREAT JOB Sausan! Thanks for all your hard work. 

~Norma C.
  J&S Dive Shop
  Erie, PA


Thank you for setting the trip up for me.  

~Bill Philipp

In all honesty I have used Maduro Dive Fanta-Seas twice - maybe 3 times - in the past - I will not use any other agency to book my personal trips to my favorite Caribbean destinations . . . What can I say I am a fan of MDF.

~Paul E. PADI Assistant Instructor

Thanks for your assistance and we’ll check back on your Specials for our next trip. 

~Monty Dunnington

If I could only use one word to describe our experience, it would be Outstanding! 
The flights you arranged for us were perfect.  It was so nice to fly overnight, arrive in the afternoon and relax and get oriented, get a good first night's sleep, and start the first day of diving well rested and relaxed. Literally everything at the resort was exactly how we wanted it.  The room was a 2nd floor unit, with a big covered balcony, overlooking the pool and out onto the sea. 
So, thank you for your help setting up this wonderful vacation!

~Eric & Melissa

Hi Debra,

Trip to Little Cayman was a great success! The resort, dive accommodations, and food were fantastic...definitely a cut above the average dive resort. Thanks for everything. We won't be at DEMA this year, but I hope you have a great show. 

~Kathy Pickerell

Hi, Debra,  

Appreciate your help in making this a perfect dive trip! Thanks!

~Warren Lacy


I have forwarded your contact info to all my diving friends. Thank you for handling all this for us. I could not have done it without you.

~L. Vroom

I scanned over your website and it's really what I want to go to for searching my future dive trips in various countries/places like the Great Barrier;
by the way this is in my travel bucket. 

~H. Nguyen

Thank You LUIS!!!!! You are an amazing miracle worker and an asset to Maduro Dive Fanta-Seas. 

~R. Maury

Yep, you steered us in the right direction again- Thanks for the suggestion! We're still planning to do another dive trip in October, so I'm looking for your advice. Keep Smiling. 

~D. Badgett

Though we used frequent flyer miles and didn't book the airline through
Maduro Dive, the resort was still aware of our flight times and arrived early to pick us up from the airport.  The hotel check in was seamless.  The return trip to the airport was coordinated as well.  I loved having nothing to worry about. 

~S. Tretsky


Thank you for arranging the trip to Costa Rica for me and the three grandchildren. It was fabulous. I cannot say enough nice things about the resort. If I ever need another trip, I will surely call on you to plan it. Thanks! 

~J. King

Hi Sausan! 

I am back from a really fun Brac diving trip, and want to thank you. You are a fabulous person with whom to work. You came through big time for me last January, and now this. You are two for two!  

~J. Scoz

Maduro Dive you did every thing just perfect. We had everything we needed and were never questioned or delayed. We handed the paper work we were sent to the proper area and were treated like Kings at all times. 

~J. Haley


Len and I had the BEST vacation we could ask for. It was exactly what I wanted. We LOVEd the resort. What a wonderful place to spend a week! Thank you, Roxanne. It was a pleasure having you set up our vacation for us and we won't hesitate to ask for you assistance on our next trip. 

~P. & L. Nagel

This is our third consecutive year utilizing Maduro for our annual dive trip. Sausan was with us every step of the way. It's nice to know that you can count on a travel agency who will go out of their way to ensure that you are satisfied and pleased with all aspects of the travel arrangements. 

~N. Carey

You Rock!!! Thank you so much!!! You're the first person at Maduro I think of when it comes to dive trips. I have and will continue to share your name. I have never had someone call and say, "Hey, do you want to save money?" Much appreciated. 

~B. & L. Lafferty

Just wanted to thank you for setting up a great vacation! We loved Bonaire! The reefs were in amazing conditions, just as advertised. We hope to get the chance to return soon! 

~D. Sup

I wouldn't continue to book with Maduro if I wasn't 100% satisfied with the level of service I have received. In fact, I live in Canada and tried a dive travel company and they didn't compare with the level of service I receive from Maduro. 

~K. McMurdy

Having traveled into the Caribbean for the past 15 years with large groups of university students for educational purposes, Maduro Dive Fanta-Seas has always provided excellent service before, during and after our travel. International travel with large groups is always a challenge, and I rely on Sausan to solve problems before they happen. And if there is an unresolved issue after a trip, assistance is always available. Without a doubt, Maduro Dive Fanta-Seas sets the industry standard for dive travel service operations! 

~S. Kegeles 

Our vacation in Barbados may be over... but the memories will last forever. THANK YOU for all you did to make this a wonderful 30th anniversary for us. 

~F. & N. Stearns


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