El Galleon Beach Resort – Puerto Galera, Philippines

Cindy

It was quite interesting. The place did not look like the photos. It was not paradise. It was a very remote island full of poverty and dirty areas. Our place was just ok. We were treated well by some of the dive guides and disappointed by others. The staff who took care of incidentals were rude and charged us for things we did not expect. When we decided to stay an extra day, we were told the last evening dinner was not included. When we assumed we were still on a meal plan, our breakfast, lunch and dinner the next day was all charged through on our bill. The lack of honest communication and explaining has much to be desired. When we were leaving, we were presented with a ridiculous bill. When we saw the charges, I was most upset because at that point he refused to take the wonderful DVD we had made. Overall, the diving was amazing. I know that is what we were there to do. The journey was quite an adventure. Once in Manila, you still have a three hour trip ahead of you. Two hours in a car and then concluded by an hour boat ride to the island.