Anse Chastanet – Maduro Exclusive – St. Lucia

Janice S.

Anse Chastenet – very service oriented. From greeting at airport to return, they are well organized. Check in simple. Luggage taken to room and picked up. Service at restaurants and bars was all good. Loved the different activities available - chocolate tasting, plantation tour, etc. Airport transfer – appreciated that they had water awaiting us outside of arrivals. Multiple vans/taxis used to expedite transfers. Scuba St. Lucia is an awesome dive operation. Well managed team. First operations group that communicated well in advance. Really appreciate all the coordination with Callistus. Any requests or needs during the trip he responded to right away. The Miss Babsy boat is a good size boat and easily accommodated our large group. The 3 dive guides provided, Errol, Omo, and Curt were great.  Omo is an awesome critter finder. Concierge gear service throughout the week was excellent. Loved the coves and places they took us to during surface intervals. Nice house reef with guide provided for afternoon shore and night dives. Food – amazing food options. Ranks up there in the top 5 of places I have been. Different options made it nice. The group dinners on first night, Beach BBQ, and last night were all great. Bread and pastry chefs were the highlight and of course anything with their chocolate. Views – beautiful views from all the rooms and resort. Grounds were all well kept. Beach – loved Mr. Happiness and the daily cool towels, spritzing and popsicles. Music – nice that live music options provided every day

Janice S.

The resort is very service oriented. From greeting at airport to return, they are well organized. Check in simple. Luggage taken to room and picked up. Service at restaurants and bars was all good. Loved the different activities available - chocolate tasting, plantation tour, …. At airport transfer it was appreciated that they had water awaiting us outside of arrivals. Multiple vans/taxis used to expedite transfers for our group. Amazing food options. Ranks up there in the top 5 of places I have been. Different options made it nice. The group dinners on first night, Beach BBQ, and last night were all great. Bread and pastry chefs were the highlight and of course anything with their chocolate. Beautiful views from all the rooms and resort. Grounds were all well kept. At the beach loved Mr. Happiness and the daily cool towels, spritzing and popsicles. It was nice that there was live music options provided every day. Scuba St. Lucia is an awesome dive operation. Well managed team. First operations group that communicated well in advance. Really appreciate all the coordination with Callistus. Any requests or needs during the trip he responded to right away. The Miss Babsy boat is a good size boat and easily accommodated our large group. The 3 dive guides provided, Errol, Omo, and Curt were great. Omo is an awesome critter finder. Concierge gear service throughout the week was excellent. Loved the coves and places they took us to during surface intervals. Nice house reef with guide provided for afternoon shore and night dives. Opportunities for Improvement: There is a limited number of rooms that have AC. I would not book during hotter summer months without a Beach Room with AC. Anse Chastenet advertise that they have cool breezes in the rooms on the hills, but in reality they are still warm and stuffy even with open windows and ceiling fans. You have to shut the curtains at night to block the lights and that stifles the breezes. The resort needs to add AC to the rooms. It would be a a major investment but would be worth it. There should be more rooms with double beds. The resort is set up with a single king bed for couples. We requested a few rooms with 2 beds for singles sharing a room. It appeared that this was a room with a king bed and the second bed was an after thought. It was a day bed or smaller bed tucked into an alcove for a child. Better than a roll away, but not much. We asked if they had other options and they said they did not. The placement of the bed was such that there was no airflow and the breezes didn’t reach it. We had to request additional floor fans and an extension cord for the second bed. They need to have better bedding options for groups who have singles sharing a room who need 2 beds. For lunch they suggested and we requested the buffet to have enough time to make it to afternoon dives or activities. The food was plentiful but a bit bland and in some cases overcooked (e.g. fish/pork). Perhaps the buffet was intended to feed more than our group, but they had 5 times the amount of food needed. I would suggest less food options but better quality or have group order from menu in the future. The resort also gave us the option to order off menu (or at beach) for no additional charge. Multiple restaurants for dinner options. However, the food options were more formal. The group all said they would like to have some more simple options for lunch and dinner, like sandwiches or pizza. Or allow people to order appetizers or small bites at bar instead of at restaurant for dinner. Bar service was slow at the beach. Limited staff seemed to be available. While on Jazzy Sunset cruise the music played prior to the Jazz musician started was inappropriate for the group. The music contained language that was offensive to the guests (e.g. use of racial slurs.) This may have locally been acceptable but shocked the guests. They may want to consider music selection for guests.

Liz R.

Our trip to Anse Chastanet in St Lucia was wonderful. We were not expecting much of the diving, but it was very good. The whole team at the dive shop were fantastic and I think Adam and Carmen (managers) are fabulous. They really took care of us. We were the only 2 divers on most days, occasionally there was a 3rd who joined us! The resort is beautiful, although most rooms are up the hill; however there was never a problem getting a shuttle ride up. All hillside rooms appear to be fantastic—ours was. Open air, but very few bugs, and a gorgeous view. The staff could not have been more attentive, from housekeeping to concierge to food service. The food was quite good, and a good choice of restaurants

Nancy

Ted

We just got back from a week in St Lucia. Anse Chastanet resort was excellent. Meals were 5 Star! Great/Exceptional service, excellent resort facilities, good excursions and of course excellent dive operation. The staff was exceptional and made sure we were well taken care of. Recommend it to anyone wanting a worry free first class vacation of diving and land activities. No sand flies during our stay and bugs in general were minimal. Be prepared for a good bar tab at the end of the week! We will keep this resort in mind for our future travels and would love to spend more time there again.

Joyce

The trip was a great success! The resort, diving and staff all get high marks. The dive staff on our boat, in particular, were fantastic. We saw more frog fish in one spot by the pinnacles that I've seen in a week on other trips. We had afternoon dives included in our package, but by the time we got back from the morning dives and folks went back to their rooms and got cleaned up and had lunch it was too rushed. Next time I would ask for the afternoon dives be closer to 3:00 on the days there isn't night diving. Other resorts, where the food is buffet and the rooms are closer to the dive shop, it's not an issue for a 2:00 afternoon dive. The food was fabulous and everyone (including those with allergies) were happy. A few folks complained about it being a bit hot in the rooms but the staff provided stand-up fans as requested. The vans ran efficiently taking everyone to and from their rooms and the wait for one was never more than 10 minutes (well worth the wait than the walk).

Bob

We had a great time! The resort was everything stated. Dive crew and diving was amazing. The food, entertainment and overall service was top notch.

Linda

We had a wonderful trip to St. Lucia! The resort was wonderful. "No" was not in the staff's vocabulary. Love that! Fantastic food that was beautifully presented. The whole experience exceeded my expectations. Our room was fantastic. View of the ocean and the Piton's. Diving was great. We saw seahorses on 12 of our 14 dives. We were able to do a tour of Jade Mountain, the sister property. OMG the rooms were incredible. When we go back we want to stay at least 2 nights there and not leave our room.

Robert

It was even better than expected. Underwater was great and the above water was more lush than Hawaii. Also, they put my wife and I in the beach rooms.

Judy

Had a great time in St. Lucia. The island is so tropical and beautiful. May idea of a tropical island for sure. We did dive but not all 12. We did a volcano tour which was great and also hiked up the mountain behind Anse Mamin. It wasn’t too bad not having A/C. The only hard part was getting ready for dinner and sweating while getting ready but we decided to go up later and get ready and that worked out well. The stair were a lot but not bad. It was 201 steps to our room from the beach. We did fine with them liking getting the exercise. We were upgraded to a Deluxe Hillside and it was awesome. We had the view of the pitons right from our room. It was great waking up to this view every morning. And for every sweat that dripped every stair climbed, we’d definitely go back in a heartbeat!!